Intervention ROI

Intervention ROI attempts to attach a financial estimate to a specific coaching suggestion and what followed it, rather than reporting only a general engagement or wellbeing score. The aim is to give leaders a defensible way to judge whether ongoing coaching is worth its cost, in terms a finance team recognises.

Building a credible estimate requires being honest about what can and cannot be attributed. A single suggestion that a person take a lighter afternoon cannot be proven, in a strict causal sense, to have prevented a specific later problem. What can reasonably be reported is the pattern: how often suggestions are accepted, what changed afterwards in the signals Sloane already tracks, and how that compares with periods when no suggestion was made.

Sloane approaches this by tracking outcomes per intervention rather than reporting a single blended engagement figure, so that leaders can see which kinds of suggestions correlate with a genuine change in pattern and which do not, at the anonymised group level.

As with all figures in this space, intervention ROI is an estimate built on a reasonable methodology, not an exact accounting figure, and it should be treated with the same care as any other model of a complex, human outcome.