Terms & Conditions

1. Agreement to Terms

By accessing and using Sloane Labs website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our website or services.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Sloane Labs's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• Attempt to decompile or reverse engineer any software contained on Sloane Labs's website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

3. Product Information and Pricing

We strive to provide accurate product descriptions and pricing information. However:

• We do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free
• If a product offered by Sloane Labs is not as described, your sole remedy is to return it in unused condition
• We reserve the right to modify or discontinue products without notice
• Prices are subject to change without notice
• We reserve the right to limit quantities purchased per person or per order

4. Orders and Payments

By placing an order, you warrant that:

• You are legally capable of entering into binding contracts
• You are at least 18 years of age
• All information you provide is accurate and complete
• Payment information provided is your own and you have sufficient funds

We reserve the right to refuse or cancel any order for any reason including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our fraud prevention department.

5. Shipping and Delivery

Delivery times are estimates only and commence from the date of dispatch. We are not responsible for delays caused by customs, weather conditions, or other circumstances beyond our control. Title and risk of loss pass to you upon delivery to the carrier. For detailed shipping information, please visit our Shipping & Returns page.

6. Returns and Refunds

We offer a 30-day money-back guarantee on most products. Items must be returned in original condition with all packaging and documentation. Certain products may not be eligible for return due to hygiene or safety reasons. For full details, please see our Returns Policy.

7. Subscription Services

Our subscription service ("Subscribe & Save") provides automatic recurring deliveries at discounted prices. By enrolling in a subscription, you authorize us to charge your payment method on a recurring basis. You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellations take effect at the end of the current billing period.

8. Health and Safety Disclaimer

Important: Sloane Labs provides informational guidance and behavioural recommendations to support cognitive performance and recovery. It is not a medical device and does not diagnose, treat, cure or prevent any disease or medical condition.

• Always consult a qualified healthcare professional before acting on any recommendation that may affect your health
• If you are pregnant, nursing, taking medication or managing a medical condition, consult your physician before changing routines
• Individual results may vary
• Testimonials reflect individual experiences and do not guarantee similar outcomes
• Follow all platform guidance and safety notes

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sloane Labs or its content suppliers and is protected by UK and international copyright laws. The Sloane Labs name and logo are registered trademarks and may not be used without express written permission.

10. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account and password
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

11. User-Generated Content

If you submit reviews, comments, or other content to our website, you grant Sloane Labs a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content. You represent and warrant that:

• You own or have the right to submit the content
• The content does not violate any third-party rights
• The content is not defamatory, obscene, or otherwise unlawful

12. Limitation of Liability

Sloane Labs, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our services.

13. Indemnification

You agree to defend, indemnify, and hold harmless Sloane Labs and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from: (i) your use of the website; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right; or (iv) any claim that your content caused damage to a third party.

14. Governing Law

These terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to modify or replace these terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

16. Contact Information

If you have any questions about these Terms & Conditions, please contact us: